BIS CARE

Empower yourself with the BIS CARE app, your ultimate tool for verifying product quality with just a few taps on your smartphone. By simply entering the license number, HUID number, or registration number displayed on any item, you can instantly retrieve essential information such as the manufacturer’s name and address, license or registration validity, covered varieties, associated brands, and the current status of certification. Don’t tolerate counterfeit goods, unauthorized use of marks, or false quality claims—report any irregularities directly using the app's built-in 'Complaints' feature. Easily file your grievances, provide relevant details and supporting evidence, and receive a unique complaint number for tracking purposes while our team addresses your concern.

Features of BIS CARE:

Authenticity Verification:

• Instantly verify the authenticity of ISI marks, Hallmark certifications, and CRS Registration marks by entering the corresponding license number, HUID number, or registration number.

Complaints Registration:

• Effortlessly report substandard products, misuse of certification marks, or misleading claims using the intuitive 'Complaints' function within the app.

User-Friendly Interface:

• Enjoy a seamless experience with easy user registration or convenient OTP-based login options when submitting complaints.

Tips for Users:

Provide Evidence:

• To expedite the resolution process, always attach relevant proof or documentation when filing a complaint.

Select Complaint Type:

• Choose the appropriate complaint category from the available options to ensure your issue reaches the correct department for prompt action.

Stay Informed:

• Retain your assigned complaint number for future reference so you can easily track the progress of your case if follow-up is required.

Conclusion:

The BIS CARE app puts real power in the hands of consumers, enabling them to authenticate certified products and report violations with ease. Thanks to its intuitive design and robust complaint registration system, users can now seek timely redressal for poor-quality products and other related issues. Download the BIS CARE app today and take control of your purchasing decisions while helping uphold national quality standards across the marketplace.